Do you own or manage a dental clinic or medical spa in Riyadh? Then you may know this problem. People message you after seeing your ads, your phone and WhatsApp are busy, but your appointment calendar still has empty spots.
I'm Misbah Umer. I help clinics fix this. I set up simple systems that bring in the right patients and make sure no one is lost before they book. This page explains who I am, what I do, and how to know if I'm the right fit for your clinic.
Who is Misbah Umer?
I'm a Business Growth & AI Automation Consultant with more than 10 years of hands-on experience. I have worked in paid ads, social media, graphic design, website design, conversion optimization (making more visitors take action), research, consulting, online reputation and automation.
I've worked with businesses in healthcare, real estate and food, and in other industries too. My clients have been in the US, UK, Canada, Ireland, Norway, Saudi Arabia and the UAE. In every market I saw the same thing: most businesses don't have a traffic problem. They have a follow-up problem. Ads bring people in, but slow replies, weak web pages and no follow-up make them leave. That lesson shapes everything I do, and I now use it mainly in healthcare, where every lost message costs the most.
I have spent the last 10 years doing the work myself, not only giving advice. That helps me spot problems faster and avoid ideas that sound good but don't work in real life.
Why Misbah Umer Focuses on Dental Clinics and Medical Spas in Riyadh
General marketing advice often doesn't work for clinics, because clinics are different:
- Patients need to trust you. People choose a dentist or beauty clinic by looking at reviews, proof and how fast someone replies.
- WhatsApp is the front desk. In Saudi Arabia, many patients start by sending a WhatsApp message. A slow or missed reply is often where the booking is lost.
- There are strict advertising rules. Healthcare ads in Saudi Arabia are regulated. As of October 2026, health clinics have limits on how they can advertise, and doctors can't promote themselves directly. Medical devices need approval from the SFDA before you advertise them. Big claims like "the best" or "the fastest" need proof. I build campaigns around these rules. Every clinic should also check the exact rules for its own license, because they change from time to time.
- There is a lot of competition. Riyadh has many clinics, so being easy to find and quick to reply both matter.
I chose one focus because specialists solve problems faster than generalists. Riyadh's clinic market is big and growing, and I want to be known for helping it.
What Misbah Umer Helps Clinics Do
My work has one goal: more booked appointments and more patients who come back.
1. Get More New Patients
I plan and manage the ways patients find you: Google Ads, Snapchat, Instagram, TikTok and search results. Every campaign has a clear goal, like the cost of each booked appointment, not just clicks.
2. Turn Visitors into Bookings
Traffic is wasted if your website doesn't convince people to book. I improve your pages in Arabic and English, your booking steps and your buttons so more visitors contact you.
3. AI and WhatsApp Automation
This is where most clinics lose the most money. I set up systems that:
- Reply to new messages quickly, even at night
- Ask a few questions and guide people toward a booking
- Send reminders so fewer patients miss appointments
- Follow up with people who didn't book
- Invite past patients to come back
Automation doesn't replace your team. It does the repeat work so your team can spend time with patients who are ready.
4. Build a Good Reputation
Reviews help patients choose a clinic. I help you collect reviews in an honest way and reply to feedback.
5. Show Clear Numbers
You should always know how many messages you got, what they cost, how many booked and how many became patients. I set up simple reports so you can decide with facts, not guesses.
How Misbah Umer Works with Clinics
- Step 1: Free audit call. We look at your ads, website, reviews and how your team answers messages. You will see where you are losing patients, even if we never work together.
- Step 2: A simple plan. I suggest the few changes that will help the most first, instead of a long list of everything.
- Step 3: Do the work. I build or improve the campaigns, pages, automations and tracking. If I need extra help, I bring in trusted partners, and I stay responsible for the result.
- Step 4: Check and improve. We look at the results regularly and change what needs changing.
I don't promise a set number of patients or a Google ranking. No honest consultant can, because results depend on your market, your offer, your prices and how well your team follows up. What I do promise is a clear process, honest reports and advice based on facts.
My Experience Across Industries and Markets
I have worked with healthcare and medical businesses, real estate companies and food brands in the US, UK, Canada, Ireland, Norway, Saudi Arabia and the UAE. Healthcare is my main focus. For any clinic, the same three things decide if the calendar fills up: how patients find you, how fast you reply and how well you follow up. My experience taught me four things:
- Fix the leak first: Before spending more on ads, fix why messages are lost. It is usually slow replies, unclear offers and no follow-up.
- Trust and rules matter: Healthcare patients need proof and good reviews, and the rules limit what a clinic can say.
- Speed wins: In fast businesses like real estate and food, the quickest clear reply often wins the customer.
- Speak to your audience: Your messages, pages and follow-up should match how Arabic and English speakers search and decide.
I only share exact numbers when I can prove them and the client says it is okay. So you won't see made-up results here. In your free audit call, I'm happy to show you examples that fit your clinic.
Working with Misbah Umer as a Remote Consultant
I work online with clinics in Riyadh and across Saudi Arabia. Many Saudi businesses already work with remote experts, and it often costs less than a big local agency. To keep things easy, I talk with you by email and video calls during Riyadh business hours, send clear written reports, and sign a simple written agreement that lists the work, what you get and the fees. You can reach me at info@misbahumer.com.
Who Misbah Umer Works Best With
I may be a good fit if you:
- Run a dental clinic, beauty clinic or medical spa in Riyadh, or are about to open one
- Already get messages but struggle to turn them into bookings
- Want to use ads, SEO and automation in a way you can measure
- Prefer clear reports over big promises
I'm probably not the right fit if you want guaranteed results, a #1 Google ranking overnight, or the cheapest service.
Frequently Asked Questions
Who is Misbah Umer?
Misbah Umer is a Business Growth & AI Automation Consultant with more than 10 years of experience. She helps dental clinics and medical spas get more patients and turn more messages into bookings.
What does a patient acquisition consultant do?
A patient acquisition consultant like Misbah Umer helps a clinic get new patients. That means working on ads and search results, and on the steps that turn a message into an appointment, like a better website and fast WhatsApp follow-up.
Does Misbah Umer work with clinics outside Riyadh?
Misbah Umer's main focus is dental and beauty clinics in Riyadh. She is also open to clinics in other parts of Saudi Arabia and the Gulf. Email info@misbahumer.com to talk.
How much does it cost to work with Misbah Umer?
It depends on the size of your clinic, your goals and the work needed. After the free audit call, we agree on what to do, and I send you a clear written price.
How quickly will I see results?
Some fixes, like faster WhatsApp replies and better follow-up, can help within a few weeks. Ads can bring messages quickly once they are set up well. Search results (SEO) take longer. I'll give you honest timing during the audit.
Book Your Free Clinic Audit with Misbah Umer
Want to know where your clinic is losing patients and how to fix it? Book a free audit call. There is no obligation, and you will get clear, practical advice.
You can also email me directly at info@misbahumer.com.